123av Privacy Policy – Full Commitment to Protecting the Data & Privacy of Malaysian Players

This Privacy Policy ("Policy") is published by 123av ("we", "Platform") and applies to all individuals who access or use the services provided through the platform 123av, including the website, mobile app and all related services.

We take our responsibility to protect your privacy extremely seriously. As an online casino platform trusted by hundreds of thousands of players across Malaysia, 123av aware that your trust depends not only on the quality of the games we offer, but also on your confidence that your personal information is handled responsibly, securely, and transparently.

This Policy sets out in detail the types of information we collect, why it is collected, how it is used, the very limited and controlled circumstances in which it may be shared, and the rights you hold over your personal data as a member 123av.

This Policy is governed by the applicable data protection laws in Malaysia, and we are fully committed to compliance. 123av reserves the right to update this Policy from time to time, and you will be notified via in-platform notifications or email should any significant changes occur.

123av collects various types of personal information across different contexts. Below are the main categories of data we collect and why they are required:

A. Data You Provide Directly

B. Automatically Collected Data

• Server log data: IP address, web browser type, device operating system, pages visited and session duration.
• Gaming data: Game records, bets, winnings, losses, and bonus activity used within the 123av platform.
• Transaction data: Complete deposit and withdrawal history, including payment method, amount, and transaction timestamp.
• Cookie data: Information collected via cookies and similar tracking technologies to enhance your user experience.
• Device data: Device identifiers, device type and technical device information used to access 123av.

123av only uses your personal data for legitimate purposes as stated herein. We will not use your data for any other purpose without first obtaining your consent:

123av takes a highly cautious and limited approach to sharing your personal data. We does not sell your data to any third party for marketing purposes. However, in the following very limited circumstances, we may need to share your data:

123av invests seriously in security infrastructure to ensure your personal data is always protected. Below are the security layers we have in place:

• Role-based access control (RBAC): Only authorised staff with a legitimate operational need may access members' personal data. All such access is logged and regularly audited.
• Continuous threat monitoring: The 123av cybersecurity team monitors the platform around the clock to detect and respond to any threats or suspicious activity.
• Secure data backups: Your personal data is regularly backed up to a separate, secure server location to ensure data recovery in the event of a system failure.
• Penetration Testing: 123av conducts regular penetration testing by independent security experts to identify and address any vulnerabilities before they can be exploited.

As a member 123av and as a data subject, you hold the following important rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary barriers:

123av uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use and their purposes:

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the platform 123av. Mandatory cookies cannot be disabled without affecting your ability to log in and play.

Services 123av is intended solely for individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

Should we discover or be notified that personal data belonging to a minor has been collected in an account 123av, we will take immediate action to:

• Suspending and closing the account.
• Deleting all associated personal data from our systems as promptly as possible.
• Returning any remaining balance in the account in accordance with the appropriate procedures.
• Reporting the incident to the relevant authorities where required under Malaysian law.

In the context of our online casino platform's global operations, some of your personal data may be processed or stored on servers located outside Malaysia. This may occur when:

• Cloud service providers used by 123av operates data centres across multiple locations to ensure platform performance and reliability.
• International game providers partnering with 123av requires game data to ensure games function correctly.
• Technical support or analytics services we use may process data in different locations.

In all cross-border data transfer situations, 123av ensures that equivalent or greater protection is applied to your data through strict data processing agreements, recognised standard contractual clauses, and other appropriate data protection mechanisms.

123av does not transfer your personal data to countries without adequate data protection standards without first ensuring that appropriate safeguards are in place.

If you have any questions, concerns, or requests relating to this Privacy Policy or how 123av manages your personal data, please do not hesitate to get in touch. Our privacy and support team is always ready to assist you.

When contacting us regarding a privacy matter, please state:

• Your full name and 123av account username
• The type of request or enquiry you are making (e.g. "Data Access Request", "Data Deletion Request")
• Full details of your concern or request

This Privacy Policy was last updated on 1 January 2026. This version supersedes all previous versions published by 123av. We encourage you to review this Policy periodically to stay informed about how we protect your privacy.